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Saturday, December 1, 2012

Sleepless in Sangria

Nalini & Swapnil are still suffering from water seepage & leakage at Sangria Towers, Megapolis, Hinjewadi Phase 3:

Swapnil shows water seepage & leakage in the common toilet of his flat in Sangria Towers, Megapolis, Hinjewadi Phase 3, Pune
Swapnil shows water seepage & leakage in the common toilet of his flat in Sangria Towers, Megapolis, Hinjewadi Phase 3, Pune

Nalini & Swapnil are pissed off with Megapolis (www.megapolis.co.in).

We are not suffering only because of the poor construction quality of Sangria Towers.

We are suffering because of poor construction quality of Sangria Towers + poor customer service of Megapolis, Swapnil said.

Can you sweep poor construction quality - defective plumbing - under the carpet?


But, Megapolis thinks that they can hide their poor construction quality - defective plumbing under the wooden flooring!

That's why - instead of stopping the water seepage & leakage, Megapolis changed the entire wooden flooring of Nalini & Swapnil's master bedroom.

"Swapnil, How can you say that Megapolis is avoiding to solve the root cause of the problem?," I asked.

"Then, tell me, why didn't Megapolis give me in writing that I will not suffer anymore?," Swapnil asked me.

"Come on, give some time, wait & watch. Don't jump to conclusions," I said.

"Come on, have a look at the continuous water leakage," Swapnil said and took me to the common toilet of his flat in Sangria Towers in Megapolis.

Pointing at the drop of water, Swapnil said, "Look at this drop, touch this damp wall and tell me how long should I wait and watch? 6 days - 6 weeks - 6 months - 6 years - 6 decades? Hoping Megapolis will stop water leakage & seepage, I am already waiting for the last 6 months....how much more should I wait?," Swapnil said.

"You know? When they removed the wooden flooring of the master bedroom, there was fungus on the slab & the foam. To dry the damp floor they put on couple halogen lamps for more than 7 days. For a week, continuously burning halogen lamps turned my flat into an oven. Just imagine how much water was soaked in the floor of my flat. How can I believe that so much water which was there for so long has only damaged the wooden flooring of my flat?," Swapnil said.

"What do you mean to say? Do you think that the seepage & leakage of water may have damaged the building too?," I asked.

"A responsible civil engineer may have considered all possible effects of such a huge water seepage & leakage on the entire structure of the building. The responsible civil engineer may have done the assessment of damage...logically," Swapnil said.

"The responsible civil engineer would not have changed only unavoidable - visible - damages - only wooden flooring of my master bedroom. The responsible civil engineer would not have asked me to pay for the cost of materials to repair the flooring of my other rooms. Don't you think so?," Swapnil asked.

"Ravi, when you buy a flat, tell me, what do you actually get? Only walls & floor. Right?," Nalini asked.

"Yes, A flat means flooring and walls with doors & windows," I said.

"Look at these damaged & defective walls & floor. Megapolis didn't give us a flat - only suffering and humiliation," Nalini said.

"From the moment we come home - till - we leave for work - we keep on inspecting walls, flooring & ceiling for water leakage & seepage. If you drop a glass of water, I will be more worried about the wooden flooring than the broken glass. I can't think of raising a baby in this flat till I am not sure about the water leakage & seepage. Many mornings we even forget to exchange smiles. At office, because of the frequent leaves for repairs, we are worried about our annual appraisal reports," Nalini said.

"And the uncivilized management of Megapolis converts civil construction related problems of water seepage & leakage into mental & physical humiliations - You can't imagine - how helpless we feel," Swapnil said.

Contact Swapnil:

9970374888 / swaphirapurkar@gmail.com

Related Stories:

1) SUNDAY, NOVEMBER 11, 2012

Miserable Life in Megapolis

2) MONDAY, DECEMBER 03, 2012

Ravi Karandeekar's Top 10 Most Popular Blogs - November 2012

Sangria Towers Megapolis Hinjewadi Phase 3 Pune
Sangria Towers Megapolis Hinjewadi Phase 3 Pune

View Sangria Towers Megapolis, Hinjewadi Phase 3, Pune 411 057 in a larger map

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  1. This is outragous....why they are not going to consumer Forum?

  2. I feel they should approach Consumer Forum ASAP...they have all the documentation in form of this blog as well...so initial complaint should be pretty fast...

  3. is this problem with the whole sangaria or only this flat..

    1. Tushi..when this issue was brought up last month on Ravi's blog..I had reached out to other existing owners of Sangria through the yahoo group for megapolis residents. The feedback that I had got was that while there were issues with the wooden flooring (faced by some residents)..the issues were resolved by the maintenance staff and the residents seemed satisfied overall. Having said that, I hope Swapnil is able to work through this turmoil and get things rectified to his satisfaction

    2. Dear Aniket, thanks for sharing other residents experience!

      How is your flat? Please, share your experience too.

      Please, remember that issue is not only about wooden flooring. It's about water seepage & leakage which may have damaged - who knows - the entire structure of the building.

      You will agree with me that it's safe to confirm it at this point of time only. Right?

      Please, discuss this issue and share other residents opinion.

    3. Dear Aniket, please, share this link with the Yahoo Group of residents of Sangria Towers -

      Water Seepage Problems in Multi-Story Buildings

    4. Ravi..here you go..This is the excerpt from the megapolis yahoo group...Hope this doesn't get deleted now.. :)

      From: Shabbir Mala ;
      To: megapolis-pune@yahoogroups.com ;
      Cc: megapolis-pune@yahoogroups.com ; mayank.juyal@... ; subin_pillai@... ;
      Subject: Re: [megapolis-pune] Re: Miserable Life in Megapolis
      Sent: Tue, Nov 13, 2012 8:45:39 AM

      Hi All,

      Wishing all families at Megapolis a very Happy Diwali.

      From the various responses to this trail I think that a few residents did have issues with the flooring but most of the issues were resolved. So the opinion on the Blog is clearly skewed. I think if there is a way to leave comments on the Blog then we should add as comments that as residents we have a different experience. This is also in our interest because such an article on his Blog would create negative publicity which is not good nor fair in this given situation.

      Best regards.

      Sent from my iPad

      On 13-Nov-2012, at 7:48 AM, Mahua Bhattacharyya wrote:

      hi all,
      I am staying in B802 for last 6 months. I had little bit of problem in the kid's room wooden flooring but the maintenance guys immediately repaired it. I have two dogs who roam around all over the house, but still there is no problem with the flooring. Initially I was really scared about the wooden flooring, but I must say the quality is good.

      Sent from Yahoo! Mail on Android

      From: Mayank Juyal ;
      To: megapolis-pune@yahoogroups.com ;
      Cc: megapolis-pune@yahoogroups.com ; subin_pillai@... ;
      Subject: Re: [megapolis-pune] Re: Miserable Life in Megapolis
      Sent: Mon, Nov 12, 2012 2:47:58 PM

      Manish - I completely agree with you. One year back this guy was promoting megapolis like any thing, now suddenly something happened and his views are taken 180 degree turns. And now you will find him praising kolte patils project .

      I understand there can be problems but the desperate way he is demoting Sangria, I definitely see some external factors.


      Sent from my iPhone

      On Nov 12, 2012, at 7:19 AM, manish parab wrote:

      Guys, I have my doubts about this Ravi Karandikar, I hv been following his blog since last more than 2 yrs now and I personally feel his reviews are based on his ties with builders and the benefits which he derives from them for their project promos thru his blog, just can't trust him blindly.

      Well if these issues are to be addressed and if the builder is not doing anything about it, then in that case we all should get united and take this at the topmost level in Pegasus. Afterall our hard-earned money is at stake.

      Sent from Yahoo! Mail on Android

      From: subin_pillai@... ;
      To: ; ;
      Subject: Re: [megapolis-pune] Re: Miserable Life in Megapolis
      Sent: Mon, Nov 12, 2012 9:12:58 AM

      Guys, i stay in c wing sangria n did have prob with my wooden flring but they did replace w/o charging anything..they did take time to find the right labour n material but its been resolved..the only complain i have with the builder is they have not started gas pipeline n grocery story. Both were suppose to be operational by feb..otherwise even the samllest of leaks are quickly addressed by maint dept..its been a year that v moved to megapolis n its been a peaceful stay..fingers crossed;)


      Sent from my HTC

      ----- Reply message -----
      From: "karan1_cool1"
      Subject: [megapolis-pune] Re: Miserable Life in Megapolis
      Date: Mon, Nov 12, 2012 2:06 pm

      There are 2 issues from what I read.
      1. They have posted a picture of wooden flooring which has come off completely in master bedroom and were saying it has started to come off in other rooms as well.
      2. They say builder isn't doing anything about it.

      I am planning to move into my apartment soon and I am more concerned about 2nd issue.

      --- In megapolis-pune@yahoogroups.com, manish parab wrote:
      > Hi yogesh,
      > Wats the issue, that link is not opening.
      > Regards
      > Manish
      > Sent from Yahoo! Mail on Android

    5. Dear Aniket, one more link for your Sangria Megapolis Yahoo Group Members:

      Activities Damaging Your Building

      Please, share this link and discuss this in your Yahoo group.

      I am sure, Aniket, you will report the discussion in your next comment.

      Looking forward... Thanks!

    6. Thanks for sharing positive experiences of a few Yahoo Group Members about wooden flooring at Sangria Towers, Ankit!

      Glad to know that all are not suffering.

      Please, appeal all to share good experiences too.

      My blog is not only for complaints & issues!

      I report what property buyers share with me. So, please, invite me for a cup of tea, even if you are happy & satisfied property buyer!

    7. Thanks Ravi..In my opinion, you should always look at the percentages to determine how widespread an issue is..if this was indeed a structural or defecting plumbing issue across the board, I would've expected many more residents to come forward and voice their issues..after all it is their hard earned money that has been put in for purchasing these flats..My best wishes are still with Swapnil & family and I hope he can have his issues resolved at the earliest..

    8. Dear Ankit, please, explain what do you mean by "you should always look at the percentages to determine how widespread an issue is."

      Do you mean to say that what Nalini & Swapnil is facing is not that important?

      Let us assume that only Nalini & Swapnil's flat is facing the problem of water seepage & leakage. All other flats are safe. Do you mean to say that water seepage & leakage in their flat will damage only their flat and not the entire structure of the building?

      And do you think that - what happens to one flat buyer is not at all important?

      Instead of sharing their sufferings on my blog, do you mean to say that, like you, my best wishes were more than enough for them?

      Please, share your views.
      I can learn a lot from you.
      Not only about blogging and human relations but about civil engineering too!
      Thanks, in advance!

    9. Exactly ravi,

      1.This is hot the opinion of all of the residents of megapolis, as this group doesn't include all the residents , as its been 7 months but only few days ago i came to know about this group , so deducing what ankit says is very early.

      2.This should not be taken as someones flats problem as leakage to internal RCC wall from last 7 months wouldn't have caused damage??
      My flat is a part of the 21st storey building this ultimately will affect the structure.

      3. If these problems of leakages are curable then why it did not stopped after frequent repairs from inside as well as outside.

      4. Residents who initially faced leakages issue and then repaired, who knows it would have been just a cosmetic work to stop the water coming into the flats wall? As looking at the history Megapolis never tried to address the root cause , instead every time they tried to
      a. Blame on customers
      b. Avoid analysis the damage caused and only unavoidable things use to be repaired.
      c. Try to temporarily resolved problem.
      d. Finally leave the problems as it is , whatever damage it may have.

      If we see the occupancy of the sangria , it is less than 20% and out of those some are rented flats and few of them who does have problems but they never brought them to notice.
      The actual damage caused will come to notice only after a considerable occupancy.

      Also getting repairs done free of cost ( the wooden flooring or any minor repairs) frequently does not mean i should be happy!!

    10. I can give a latest example, the damage to wooden flooring caused by a leakage in common bathroom, and after nearly 15 days working through out the day they replaced the flooring.
      But when i checked today i saw the same leakage started again and the flooring is again developed the air trapping problems.
      This was too after the promise from the senior authorities that they will not make us suffer anymore because of this.

    11. I am raising this to Ravi's blog and other ways because of the least bothered attitude of megapolis towards residents. Some of them are happy doesn't mean all are happy.
      What i suffered here is never less than a nightmare, Ankit you are invited to my flat at C-606 if you have any doubts.

    12. Swapnil,

      If these problems are so persistent as I can see' why are you not going to Consumer Forum?

    13. Hi,

      Yes i moved to consumer court already, proceedings are yet to start.

    14. Great, Thats the right way...I will advise you to refrain from online postings till you progress with your case in court. I am not the legal expert but just ensure nothing goes against you in this matter.

      Best Regards and All the best for your case.

      Please keelp us posted on your case in court.


      THank you so much for enlighting thousands of home buyers via this blog...

      I visited Songbirds today and mentioned your name to sales manager and he gave me witty smile...and said so you do read that blog...like us they ae also awaiting your review on Sonbirds... :)

    15. @ Ravi: The percentages tell you if an issue is widespread or not. Period. It doesn't make Swapnil's issue any less or more important. Please don't inter-relate two mutually exclusive events. There are residents who have lived in Sangria for more than a year as well now...so it just seems a little odd.

      @ Swapnil: I agree with the above comment. It's good that you have started the consumer court proceedings. I'm sure you already know that there is a 3 year defect liability clause against the seller in the agreement of megapolis (I think it's a standard agreement template) so that should be beneficial to you (considering you have taken possession about 6 months back). I also saw that you are trying to utilize the megapolis yahoo group to find out about other residents that have faced the same issue. It might be a good idea to get all of them together when approaching the consumer court.

    16. Ankit,

      Ravi's point is if there is a seepage / leakage issue in any flat in building it may cause structual damage to whole building...it does not matter if problem with 1 or 10 flats...

    17. Dear Ankit, I only wrote about how Nalini & Swapnil are suffering. I didn't say whether some other flat has a water leakage or seepage problem.

      It was you who talked about how wide spread the issue is.

      Thanks for finding out that some other flats are also facing problems with wooden flooring. In your comment on Miserable Life in Megapolis you said:

      "Thanks Kartik for sharing the link for this group. I did join the forum and happened to read the first hand posts from some of the other Sangria owners. The issue with the wooden flooring seems blown out of proportion in this blog. While owners did concede that they had some issues with the wooden flooring..they also pointed to the fact that the maintenance staff was quick to get the fixes done and more importantly get them done at no extra charge."

      I admire you, Ankit, for your research & resourcefulness. You have access to more number of flat owners than me. Obviously, you are the right person to find out the "percentage". I am sure, you will find it out and tell us how widespread the issue is.

      I am only talking about Nalini & Swapnil.
      For me every flat buyer is important.
      I don't want a single flat owner in Sangria to suffer.

      I have visited Swapnil's flat.
      I have seen the seriousness of issue.
      I know how huge quantity of water seepage & leakage is happening for so many months.
      And I am fully aware about it's effects on the building.

      You continue your research about how many flats are facing the problem.

      But, please, don't try to belittle the problems Nalini & Swapnil are facing.

      Dear Ankit, please, don't try to prove that when one flat or less number of flats are facing the problem means the issue is not serious.

      After reading your comments, I have started feeling that you must be believing that every builder has a privilege - "Ek Khun Maaf".

      If you find all this "odd", feel free to visit Swapnil's flat.

      Dear Ankit, please, don't take the issue casually even if your research proves that only minority flats have issues.

      Keep on sharing how many flats are facing the problems.
      You are providing valuable information about other flat owners & the problems they are facing. Keep it up!


    18. I thought you mentioned about the poor contstruction quality as a whole when you said:
      "Can you sweep poor construction quality - defective plumbing - under the carpet?


      But, Megapolis thinks that they can hide their poor construction quality - defective plumbing under the wooden flooring!"

      Now I understand you were talking about only 1 instance when you made the above statement :)

      Anyways..I don't see the point in going back and forth. You are entitled to an opinion and so am I. Let's agree to disagree.. :D

      @ Swapnil: Again, all the best for your endeavours and do please keep us posted about the progress on the same..

    19. Yes, Ankit. I am / I was only talking about Swapnil's flat.

      However, you talk about all flats in Sangria. You represent all flats owners in Sangria. On my blog, you have shared their - private - emails exchanged in - only for members - closed Yahoo group. So, now, it's your duty to make all aware about the seriousness of problem.

      Dear Ankit, it's not about views.
      It's about whether the building is safe or damaged because of the water seepage & leakage in Swapnil's flat.
      It's about money & life of all residents of Sangria.
      Please, explain this to your Yahoo group members.

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  5. Hello Ravi Sir,

    I am about to move into new flat. Please share checklist/guidelines to follow before shifting in. So that I face less problems afterwards.


  6. Today , first legal notice is delivered to builder ...i trust court..!!

  7. Ravi, I heard that investors are unhappy about the negative publicity they are getting about the project. Well, now I am going to do this: I am going to publish this in all major real estate sites. So dear investors, your investment is going to be famous!

  8. @Swapnil,

    It was nice talking to you.

    Firstly, let me congratulate for your will and the courage to fight back. Going through the blog history and your words, I can so imagine all the pain that your family had to endure. I wish the fight you put in and this resolve of your will act like a sample for lot of us.

    You pay money to get good service and here we are talking about our life savings. Why should one suffer and pay so huge sum for that. If the investors or the builders are so concerned about the negative publicity, then take the pains to clear the air.

    Dude you deserve a salute. Though I cant support physically, I hope I can give some moral support. I hope this adds to your courage. You are setting a right example, WE WILL AND WE SHOULD FIGHT FOR WHAT WE DESERVE.

    Our grand fathers said India is developing, our fathers said the same, we will say the same, unless we fight back and raise our voice for our rights.

    Swapnil, I pray you get the peace of mind you deserve.


  9. Hi Swapnil,

    I am thinking of buying a property in I tower. Can you please update us about your court proceedings and has this issue been fixed.

  10. Read this:

    I booked a flat in SmartHomes, Sparklet A4, Megapolis.

    First of all they never informed in letters that they sent for payments to be made slabwise about the late payment fees that are applicable. Then later when the possession time was near, that is after 2 yrs they mentioned late payment charge around 40k which I negotiated and paid 28k.

    Later, after I got possession from last 6 months i have been complaining about so many things that is not done propoerly. The best answer they give is to repaint which is not the solution.

    1. In kitchen the slab fell over when they were grilling a hole in the neighbouring flat. Thankfully, i was saved.
    2. Bathroom flooring was not proper. Water used to come in flat instead of going in the drainage. I got that repaired but then it was not done properly. I had to get them put a slab to prevent water coming out.
    3. There was a leakage in kitchen ceiling and common bathroom which i doubt they repaired. They just painted.
    4. There are more than 6 colour shades tiles in master bathroom.
    5. Doors have been getting inflated and got them cut 3 times in 6 months.
    6. There were iron rods coming out from the walls which I got cut.
    7. Finishing is extremly poor in the whole flat.
    8. Now, there is leakaege coming to the walls of master bedroom from bathroom and all paint etc is coming out.
    9. If you put curtains, the holder comes out as the walls are hollow from within.
    10. Kitchen sink does not drain water properly.
    11. All pipes etc are leaking from period to period.
    12. Walls are ceilings are uneven.

    Overall, there is extremely bad quality of work and no audit done in this buildings. I wonder how can such a big builder not have audits and pass on flats in haphazard manner. I feel i have wasted my hard earned money by investing in thhis builder - Pegasus :(

    Can I get justice?
    Megapolis Complaints. Extremely bad quality of construction, Builders, Pune,Consumer Complaints Company Complaint India

  11. In ,my opinion ,Ravi --You have lost your integrity completely, It seems ravi ,you again want to blackmail the builder to extract money and when you get your share ,you want to again write positive about megapolis & other builders.
    Please let us know your business model first ?

  12. Mistake is yours. Stupid will buy home far from city in remote location and then expecting heaven. I visited site once and I was pissed. No use of property if we decide to move out of hinjewadi.
    What is guarantee to work in Hinjewadi for rest of life. Better stay on rent, enjoy on others money with little rent and leave once work is done. Hinjewadi is worst place ever seen .